Privacy Policy

Our website address is: https://hashmiretail.com.

Hashmi Retail operates the website https://hashmiretail.com (the “Site” or “we”, “us”, or “our”). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your data.

Information We Collect

We collect information in the following ways:

Information you provide directly When you create an account, place an order, subscribe to newsletters, contact us, or participate in promotions, we may collect:

• Personal details (name, billing/shipping address, phone number, email)
• Payment information (processed securely via third-party payment providers — we do not store full card details)
• Order details and purchase history
• Any messages or communications you send us

Information collected automatically When you visit the Site, we may collect:

• Device and browser information (IP address, browser type, operating system, referring pages)
• Usage data (pages viewed, time spent, products viewed/searched)
• Location data (approximate from IP or if you allow it)

Cookies and similar technologies We use cookies, pixels, and similar tools to enhance your experience, analyze usage, show personalized ads, and remember preferences.

You can manage cookies via your browser settings or our cookie banner. For more details, see our Cookies Policy (linked on the Site).

Information from third parties We may receive data from payment processors, shipping carriers, marketing partners, or analytics providers (e.g., Google Analytics) when you interact with our services.

How We Use Your Information

We use the collected information to:

• Process and fulfill your orders (including payment processing, shipping, and order updates)
• Manage your account and provide customer support
• Send transactional emails (order confirmations, shipping notifications, password resets)
• Send marketing communications (newsletters, promotions, product recommendations) — you can opt out anytime
• Improve the Site, products, and services (analytics, troubleshooting)
• Prevent fraud, enforce our terms, and comply with legal obligations
• Personalize your experience (e.g., recommended products, saved preferences)

How We Share Your Information

We do not sell your personal information. We may share it in these limited cases:

• With service providers (payment gateways, shipping companies, cloud hosting, email services, analytics tools) who help operate the Site and fulfill orders — they are contractually required to protect your data
• With business partners only when necessary (e.g., fraud detection)
• To comply with legal requirements, respond to lawful requests, protect rights/safety, or in connection with a merger/sale of assets
• With your consent (e.g., sharing reviews publicly if you choose)

If you request a password reset, your IP address may be included in the email for security.

Embedded Content and Third-Party Links

Our Site may include embedded content (videos, social media widgets, maps, payment iframes). These third parties may collect data about you as if you visited their site directly (including cookies and tracking). We are not responsible for their privacy practices.

Data Retention

We keep your information only as long as necessary:

• Order/account data: retained for at least the period required by tax, accounting, or legal obligations (typically 5–7 years after last activity)
• Marketing data: kept until you unsubscribe/opt out
• Comments/reviews: retained indefinitely unless removed
• Inactive accounts: may be deleted after prolonged inactivity (we will notify you first where required)

Your Rights Over Your Data

Depending on your location and applicable law, you may have rights to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion (subject to legal retention requirements)
• Restrict or object to processing
• Receive your data in a portable format
• Withdraw consent (where processing is consent-based)
• Opt out of marketing emails (via unsubscribe link or contacting us)
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at [insert your support email, e.g., support@hashmiretail.com]. We may ask for verification.

International Data Transfers

Your data may be transferred to and processed in countries outside Pakistan (e.g., where our service providers are located). We take appropriate safeguards to protect your information in line with applicable laws.

Security

We implement reasonable technical and organizational measures (encryption, access controls, secure servers) to protect your data. However, no method of transmission over the internet is 100% secure.

Children’s Privacy

Our Site is not directed at children under 16 (or the applicable age in your country). We do not knowingly collect data from children. If we learn we have collected such data, we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated “Last updated” date. Significant changes may be notified via email or a Site notice.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: Email: [hello@hashmiretail.com]

Website: https://hashmiretail.com